Eliminate repeating errors! Maximise profit margins!
1 – Operational Workflow Observation
– End-to-end process walk-throughs
– Key team interactions and task handovers
– Identification of error points, rework, or time loss
2 – Bee-RFT 3-Pillar Framework Gap Analysis
– Vision & Values Management: Are all employees aligned with leadership’s vision and values?
– Objectives & Key Results: Are there 3 main Objectives, which are tailored by the Department, with matching Key Result drivers, that are measurable, owned, tracked, and managed?
– Accountability for work and actions (Quality): Is authority and therefore ownership of quality embedded at every level?
3 – In-Work Interpersonal Communication Review
– Real-time review of how teams collaborate and escalate issues
– Identification of communication bottlenecks or cultural blockers
– Mapping of communications by method, location, and inter-work relationship building
4 – Tailored Report & Recommendations
Deliver a comprehensive report with clear, prioritised actions – aligned with my Client’s scale and capacity – to begin shifting towards a “Right First Time” culture.
1 – Operational Workflow Observation
– End-to-end process walk-throughs
– Key team interactions and task handovers
– Identification of error points, rework, or time loss
2 – Bee-RFT 3-Pillar Framework Gap Analysis
– Vision & Values Management: Are all employees aligned with leadership’s vision and values?
– Objectives & Key Results: Are there 3 main Objectives, which are tailored by the Department, with matching Key Result drivers, that are measurable, owned, tracked, and managed?
– Accountability for work and actions (Quality): Is authority and therefore ownership of quality embedded at every level?
3 – In-Work Interpersonal Communication Review
– Real-time review of how teams collaborate and escalate issues
– Identification of communication bottlenecks or cultural blockers
– Mapping of communications by method, location, and inter-work relationship building
4 – Tailored Report & Recommendations
Deliver a comprehensive report with clear, prioritised actions – aligned with my Client’s scale and capacity – to begin shifting towards a “Right First Time” culture.
5 – Leadership briefing, follow-up on site (final day), debrief, slide deck summary.
1 – Operational Workflow Observation
– End-to-end process walk-throughs
– Key team interactions and task handovers
– Identification of error points, rework, or time loss
2 – Bee-RFT 3-Pillar Framework Gap Analysis
– Vision & Values Management: Are all employees aligned with leadership’s vision and values?
– Objectives & Key Results: Are there 3 main Objectives, which are tailored by the Department, with matching Key Result drivers, that are measurable, owned, tracked, and managed?
– Accountability for work and actions (Quality): Is authority and therefore ownership of quality embedded at every level?
3 – In-Work Interpersonal Communication Review
– Real-time review of how teams collaborate and escalate issues
– Identification of communication bottlenecks or cultural blockers
– Mapping of communications by method, location, and inter-work relationship building
4 – Tailored Report & Recommendations
Deliver a comprehensive report with clear, prioritised actions – aligned with my Client’s scale and capacity – to begin shifting towards a “Right First Time” culture.
5 – Leadership briefing, follow-up on site (final day), debrief, slide deck summary.
6 – Detailed insight into legislative/specialist details of the Client industry
Objective – Showing the Client the capability of the whole framework, by demonstrating a small element, including selecting the project team
Deliver – Quick wins, fast-start fixes, and immediate cultural nudges
– 2 weeks on-site (8 days)
– Facilitation of new workflow trials
– Leadership comms coaching and quality alignment workshops
– Quick-fix tools or templates delivered and embedded
– End-of-engagement briefing (verbal or written)
Objective – Showing the Client the capability of the whole framework, by implementing more in depth delivery
Deliver – Fixing more systemic gaps, onboarding new cultural routines, and piloting smarter metrics
– 4 weeks on site (16 days)
– Process & communication routines redesigned and launched
– Coaching key individuals for accountability
– Progress review & performance snapshot
– Optional staff survey to measure impact shift
Objective – THE transformative shift into a sustainable Right First Time operating culture.
Deliver – A full business knowledge, skills and toolkit for sustainable business excellence in quality assurance
– 12 weeks of consistent on-site presence (3.5 days per week)
– End-to-end leadership and team coaching
– Launch of Bee-RFT-aligned frameworks and meeting cadences
– Full implementation of quick wins and deep culture shifts
– Final report and handover for internal ownership
Optional Add-ons (for any of the above packages)
– Post-implementation reviews 3 monthly
Collaborate with other Leaders, or their delegates, to keep their Cultural framework at its optimum.
Weekly collaboration call with me and other subscribers
Access to new tools as they are developed: e.g. to support cultural steers on Recruitment.
All of the benefits of the Growth Hive, plus
One Operational Workflow & Culture on-site review each quarter with a 60-minute follow-up discussion.*
Always-on support via a 1:1 Slack channel so we can keep in touch between calls and make sure we’re making progress
*Plus costs for travel if an overnight stay is required. Video call option if preferred: with the understanding that the culture review will not be as dynamic.